Tokio Marine Insurans (Malaysia) Berhad
Tokio Marine Explorer

A worry-free travel plan which provides you with comprehensive
and wide coverage including COVID-19.

Simple on-the-spot
Travel Inconveniences
due to Covid-19
Hospitalisation & Evacuation
due to Covid-19
Key Coverage

Section I

Personal Accident & Medical

  • Accidental Death & Permanent Disablement
  • Repatriation or Overseas Burial/Cremation
  • Medical & Related Expenses
  • Compassionate Care
  • Child Care
  • Emergency Medical Evacuation
  • Hospital Allowance

Section II

Travel Inconveniences

  • Personal Luggage & Personal Effects
  • Luggage Delay
  • Personal Money & Travel Documents
  • Travel Cancellation or Postponement
  • Travel Curtailment or Disruption
  • Travel Delay
  • Missed Departure
  • Flight Misconnection
  • Overbooked Flight
  • Personal Liability
  • Rental Car Cover
  • Travel Agent's Insolvency Cover
  • Fraudulent Use of Credit Cards

Section III

Lifestyle Cover

  • Home Care
  • Golfers Cover
  • Pet Care
  • Trauma Care
  • Tokio Marine Travel Assistance Services
Important Product Details



Policy Wording


Policy Wording


Product Disclosure Sheet


Product Disclosure Sheet


Nomination Form


Nomination Form


Making A Claim

Follow these simple steps to expedite filing of a Tokio Marine Explorer claim

General Inquiry

03-2783 8383

Tokio Marine Travel Assistance

03-7628 3877
03-7841 5770

Notify us

Notify the loss or damage to TMIM within 30 days by telephone or in writing, quoting your Certificate Number and details such as date of loss, nature of loss or section of the policy you are claiming.

Make police report

Report the loss or damage incident to the police within 24 hours if involving theft of personal luggage/personal money/travel documents/personal effect and/or accident.

Contact Travel Assistance

24-hour worldwide assistance - Medical assistance - Travel assistance Tokio Marine Travel Assistance : 603-7628 3877. If the number is unavailable, please call the alternative back-up number at 603-7841 5770.

Notify airline

Report to carrier if your luggage is late or lost.

Submit form

Return the duly completed Claim Form together with the documents requested .

Click here to learn more on step-by-step claim guides
Frequently Asked Questions
Tokio Marine Insurans (Malaysia) Berhad