Tokio Marine Insurans (Malaysia) Berhad
Travel Partner

A worry-free travel plan which provides you with comprehensive
and wide coverage (including Terrorism).

Simple on-the-spot
Covers terrorism
Pays up to
Key Coverage

Here is an overview of your coverage:

  • Accidental Death & Permanent Disablement
  • Child Education Fund
  • Burial or Cremation and/or Repatriation Expenses
  • Medical and Other Expenses
  • Hospital Allowance
  • Personal Luggage and Personal Effects
  • Luggage Delay
  • Personal Money and Travel Documents
  • Cancellation (Loss of Deposits)
  • Curtailment
  • Delay in Departure
  • Delay in Arrival
  • Missed Departure
  • Flight Misconnection
  • Overbooked Flight
  • Hijacking Inconvenience
  • Home Care Benefit
  • Personal Liability
  • Loss of Travel Deposits/Travel Package Payment
  • Additional Costs of Rental Car Return
  • Tokio Marine Travel Assistance Services
Important Product Details

Product Disclosure Sheet


| Bahasa Malaysia

Making A Claim

Follow these simple steps to expedite filing of a Travel Partner insurance claim

General Inquiry

03-2783 8383

Travel Assist Service
(Travel Partner Assistance & Medical Assistance)

03-7628 3877
03-7841 5770

Notify us

Notify the loss or damage to TMIM within 30 days by telephone or in writing, quoting your Certificate Number and details such as date of loss, nature of loss or section of the policy you are claiming.

Make police report

Report the loss or damage incident to the police within 24 hours if involving theft of personal luggage/personal money/travel documents/personal effect and/or accident.

Contact Travel Assistance

24-hour worldwide assistance - Medical assistance - Travel assistance Tokio Marine Travel Assistance : 603-7628 3877. If the number is unavailable, please call the alternative back-up number at 603-7841 5770.

Notify airline

Report to carrier if your luggage is late or lost.

Submit form

Return the duly completed Claim Form together with the documents requested .

Click here to learn more on step-by-step claim guides
Frequently Asked Questions
Tokio Marine Insurans (Malaysia) Berhad